Having an issue with your
Poursteady?
We’re here to help. Send a note to our support team to start a conversation to get your Poursteady up and running smoothly.
Getting your machine online is an important first step to making delicious coffee, use the guides linked above to get connected.
If you’ve not already registered to sign-up for the Poursteady App, do so here. (Currently available for PS1 and PS1-3C machines only.)
Direct support from staff 10am-6pm EST
Monday -Friday
Support documents and assets
24 hour automated support available via button to the bottom right.